Your data stays in Atlassian's cloud
Structure is built on Forge and Runs on Atlassian. Everything it does happens inside Atlassian's own infrastructure, with the same protections you already trust for Jira.
Runs on Atlassian
What Runs on Atlassian means for you
Runs on Atlassian is Atlassian's program for Forge apps that keep customer data inside Atlassian. Apps only earn the badge when they meet three requirements, and Structure meets all three.
Atlassian-hosted, end to end
Structure runs and stores everything on Atlassian-hosted compute and storage. There are no outside servers in the loop.
Data residency that matches Jira
Your data follows the same data residency as your Jira site, so it stays in the region your admins already chose.
Admins stay in control
Admins can control any external data flows, such as analytics, from Atlassian admin settings.
Certified infrastructure
Built on Atlassian's certified cloud
Atlassian's cloud, where Structure runs, is independently audited and built for privacy. Your data never leaves it, so it's covered by the same platform controls.
Atlassian's cloud platform, including Forge, is certified to ISO/IEC 27001, the international standard for information security.
Atlassian's platform is audited against SOC 2, covering security, availability and confidentiality.
Atlassian supports GDPR with its Data Processing Addendum and safeguards for international data transfers.
These certifications cover Atlassian's platform. Structure keeps your data inside it, so your data benefits from those controls. Atlassian publishes its reports on the Atlassian Trust Center.
Structure AI
AI that stays inside Atlassian
Structure's AI features run on Atlassian Rovo. Atlassian is the only AI provider, and customer data never leaves Atlassian infrastructure.
- No outside AI providers
- AI doesn't store or retain your data
- AI only reads what the task you trigger needs
Your data
How your data is protected
A few more things that keep your work safe every day.
Encrypted everywhere
Data is encrypted in transit and at rest, using Atlassian's encryption protocols.
We can't see your work
We follow the principle of least privilege. Our team cannot access your Jira content.
You choose who has access
Share each structure with the people and groups you pick, with View or View and Edit access.
No user data stored
Structure does not access or store any user information or PII.
FAQ
Security questions, answered
Where is my data stored?
In the Atlassian Cloud, inside Atlassian's infrastructure, with the same data residency as your Jira site.
Can the Structure team see my work items?
No. Our team cannot access your Jira content.
Which AI does Structure use?
Atlassian Rovo. Atlassian is the only AI provider, and customer data never leaves Atlassian infrastructure.
Is Structure certified for ISO 27001 or SOC 2?
Structure runs on Atlassian's cloud, which is certified for ISO/IEC 27001 and SOC 2. Those certifications cover Atlassian's platform, and your data stays inside it.
Questions about security?
Our team is happy to help. Open a request in our support portal and we'll get back to you.